Do your real estate prospecting letters bring you good results?

By
Services for Real Estate Pros with Marte Cliff Copywriting

Plenty of real estate agents have told me that they don’t mail prospecting letters because they “don’t work.”

The first one was a man I worked with many, many years ago. He came into the office and saw me typing letters and asked if I was prospecting. When I said yes, he informed me that I was wasting my time. “Prospecting letters don’t work.”

Later on I found the basis for his proclamation. He had written one letter and mailed it once – to one person. I just shook my head.

Giving up too soon is one of the primary reasons why real estate prospecting letters fail.

Direct marketers over a variety of industries have done the tests and documented the results. Their conclusion is that it takes a minimum of 5 touches to get a response from the majority of cold prospects. If you only mail one or two letters, you’ll be very lucky to get even a 1% response.

So think about that. Prospecting by mail does work for thousands of agents. But it requires consistency. Mailing just one letter will more than likely be a waste of both your time and your money.

Your first letter, and perhaps even the second, might not be read at all. 

Why would someone, especially someone who wants to sell their home, not read your letters?

For several reasons:

The most obvious is that they don’t know you and don’t yet have a reason to trust you. You’re a stranger reaching out to solicit business. (How do YOU react to those messages?)

Not only that, it could be that your letter is all about you or that it asks for business before offering proof that you have something good to offer. Too many agents send “Hi, I’m wonderful, choose me” letters.

Avoid "I-itis" in marketingIf you’ve mailed a letter in which the first word is “I,” then you were just asking for rejection.

Check out these Five Rules for Writing Prospecting Letters to Homeowners.

Other reasons relate to the timing.

On the day your letter arrives, they might be:

  • Swamped with work, with no time to read your message
  • Swamped with email messages, so yours gets deleted unread
  • Ill – or awaiting medical test results that have them worried
  • Caring for a sick child
  • In the middle of a personal crisis of some other kind
  • In the middle of planning some kind of event
  • Entertaining house guests
  • Packing for a trip
  • Out of town
  • Depressed and discouraged about the chance of selling
  • Inundated with similar letters (But that’s unlikely. Most agents don’t really prospect.)

In other words, they might be interested, but today is not the day. So your message goes unread.

Consistency in Real Estate Marketing Overcomes Those Problems

When you keep appearing in front of those prospects, your chances of having the message read go up real estate pros can thrive by prospecting consistentlywith each mailing. And once your prospect reads one message and finds good information, the chance that he or she will read your next message and the next one increases… until at last they’re convinced that YOU are the agent they need.

If you know you need to prospect, but don't want to write your own letters, do use the ones I've written for you!

You'll find a wide variety at: https://www.copybymarte.com/prospecting-letters/

 

Comments (7)

Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Marte- as in other marketing campaigns, you have to be consistent before you see results. You're right in that you don't know what the receiver is going through. Your consistency also lets them know that you are in it for the long haul as a professional. 

Aug 12, 2023 02:13 PM
Marte Cliff

Kathy Streib - Yes. One letter just won't do it, even if it's a good letter. And unfortunately, many of those one-shot marketers hurt themselves further by sending lame letters.

Aug 13, 2023 09:35 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good afternoon Marte Cliff ,

Excellent post and you are right consistency is the key to any marketing campaign. I mix up my marketing, print, emails and calls. I feel your need 36 touches a year to your past clients to keep top of mind. Easily done when you put your mind to it. It will produce results but many of the pieces need to be a benefit to them. 

Aug 12, 2023 02:24 PM
Marte Cliff

I agree, Dorie Dillard Austin TX - just writing to say "Here I am, remember me!" isn't going to cut it. I also think the pieces that aren't directly beneficial need to be interesting or perhaps entertaining.

Aug 13, 2023 09:39 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

When hearing something does not work, please consider the source.  

Everything works some of the time, nothing works all the time! Glad to read your post, Marte Cliff 

Aug 12, 2023 04:06 PM
Marte Cliff

Yes Margaret Rome Baltimore 410-530-2400 - and what works for one person might not work for another.

There's a marketing guru who tells agents to begin letters with things like "I know  you want to sell your house!" I expect it works for some, but if someone sent me that I'd think "You don't know anything. Go away!" and then the letter would be in the trash.

Aug 13, 2023 09:41 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Marte Cliff  loved your post, there was a time I would send out once a month post cards way back when to all landowners in the greater Los Angeles area. Once i established myself probably about 20 years ago I did not need to send out the cards, my reputation brought me sellers.... so absolutely consistency worked for me. Now I average 12-20 listings depending on when you check in with me and all thanks to monthly targeted post cards, Endre

Aug 12, 2023 07:28 PM
Marte Cliff

Endre Barath, Jr. You've reached that point that all agents should aspire to - a steady stream of clients all coming from referrals and repeat business.

Aug 13, 2023 09:42 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning again, Marte... you hit the nail on the head... it's less what you send than being consistent long-term. I've seen many agents quit on a prospecting activity too soon because it didn't yield immediate results.

Aug 13, 2023 06:09 AM
Marte Cliff

Nina Hollander, Broker Yes, I too have seen many agents quit entirely because success didn't come within the first few months. Of course, I've also seen a long line of small businesses open and close in our small town - all within just a few months.  They expect immediate success - and when it doesn't happen, they fold. 

Aug 13, 2023 09:44 AM
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

I have had people call me to tell me they saved all my postcards (not letters, but similar). It could have been a year or two later that they contacted me. Don't give up!

Aug 13, 2023 06:22 AM
Marte Cliff

Kat Palmiotti - people DO save things. Several years after I let my license go I still received an occasional call. Interestingly, some were from heirs who found letters or cards from me with their parent's financial papers. 

Aug 13, 2023 09:46 AM
Kat Palmiotti

Very interesting!

Aug 13, 2023 09:54 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Marte, I moved to digital newsletters years ago, and went back to snail mail.  Too many opted out.  At least they see my name on the envelope before throwing it in the trash.   If they want to move, they will remember my name.

Aug 13, 2023 01:52 PM
Marte Cliff

Joan Cox I agree that postal mail is more effective. We all get SO much email that I sometimes find myself deleting things I had intended to read. After it sits there for 2 or 3 days and I haven't gotten back to it, away it goes.

Postal mail isn't like that, and yes, they will see your name every time they sort their mail. 

The interesting thing I've learned is that millennials love postal mail - and are likely to share interesting pieces with other people. Maybe it's a novelty to those who grew up with a phone in their hands?

Aug 13, 2023 01:59 PM